Maintenance rate adjustment - Femto Engineering - Femto Engineering

Maintenance rate adjustment

You may find all information here regarding the maintenance rate adjustments by Siemens DI-SW.

Maintenance rate adjustment

We would like to inform you of an important update: Siemens DI-SW has announced a price adjustment effective October 1, 2024. As a result, a 15% price increase will be applied to all active maintenance contracts starting January 1, 2025, regardless of your software configuration.

To offer you an alternative, we are pleased to present the option of transitioning to a new licensing model this year, which is based on Siemens Xcelerator as a Service (XaaS). This model provides access to the Xcelerator portfolio through Siemens DI-SW’s cloud services.

The conversion involves a 36-month subscription, guaranteeing a stable price throughout the term. Compared to your 2024 annual maintenance rate, this new model reflects only a 10% price increase and will continue to be billed on a 12 month (annual) basis.

Please rest assured that, regardless of the option you choose, our commitment to supporting you remains unchanged. You will continue to benefit from:

  • Unlimited and comprehensive support for software and engineering issues via email at support@femto.nl or by phone at +31(0)15.285.05.80.
  • Support sessions via MS Teams or AnyDesk for more detailed assistance.
  • Online access to the latest updates and versions of Siemens DI-SW software.
  • Online management of Siemens DI-SW licenses.
  • Access to the Simcenter Community online.

To proceed with your choice of maintaining your current maintenance contract or transitioning to the XaaS model, please let us know by November 1st, 2024 via our dedicated webpage.

If you have any questions or need further clarification, please do not hesitate to contact your account manager or use the online form below.

Contact form

Comfirmation Date

Using the form below, we look forward to receiving your preferences before November 1st, 2024. If you have any questions that are not answered by the above information, you can also use the form at the bottom of this page to submit your questions to us.

XaaS Flyer

View our flyer to learn more about what XaaS is, which features it brings and how it can benefit you and your business


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Letter from Femto

Read Femto’s official letter for more information on the announcement of the adjusted maintenance rate


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Letter from Siemens

Read Siemens’ letter for more information on maintenance rate adjustments


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Frequently Asked Questions

In recent years, Siemens, has introduced Xcelerator as a Service (XaaS), which provides easier access to their Xcelerator portfolio with ongoing value via connection to the cloud. A subscription to XaaS provides greater flexibility, scalability and accessibility to the world’s most comprehensive digital twin and enables companies to customize design, manufacturing and IoT capabilities to meet product and market requirements. In addition, XaaS customers benefit from expanded capabilities, including cloud-based collaboration and storage, Xcelerator Academy “Get Started” package, easier-to-add software options, and unified licensing and user management. All of this is available with an XaaS subscription, in addition to the benefits you already receive, including: access to the latest versions of software, software updates, maintenance packages, security patches, phone/self-help/email support, knowledge base, and their digital community.

Xcelerator Academy is a Siemens online learning environment in which users are enabled to gain knowledge of the basics of the software at their own pace. The Femto Academy is thereby an umbrella entity in which the user as starter, experienced or specialist is supported throughout his career by Femto specialists and continues to expand knowledge with in-depth training and workplace guidance.

Xcelerator Share is an open and flexible cloud-based collaboration platform. It facilitates collaboration with colleagues, suppliers and customers by bundling different domains, locations and data in one location.

None. The licensing is the same as a regular subscription. For a USB dongle or those for the floating licence (using FlexLM) remain unchanged as a mechanism.

No. You continue to use the software as you are used to now, even if it runs locally or within an intranet. XaaS is a hybrid form of licence that puts the power of the cloud at your disposal, while allowing you to continue working locally. So you get extra features, but are not obliged to use them.

At the end of the contract period (of 36 months), a new offer will be made according to your needs at that time. You can then change the numbers and type of licence.

The XaaS subscription fee also includes a maintenance fee. In the event of a transfer to XaaS, you can continue to use the Femto Support unchanged.

Yes. It is possible to change the number of licences during the term of the XaaS contract.

Contact form

Below you may find the contact form to inform us about your preference. The form also provides for room to ask questions that have not been answered by this page. We will get back to you on short notice after submission.

Name(Required)
Choice of preference(Required)
August 21, 2023
get in touch

Do you need more information or want to discuss your project? Reach out to us anytime and we’ll happily answer your questions.

about us

At Femto Engineering we help companies achieve their innovation ambitions with engineering consultancy, software, and R&D.
We are Siemens DISW Expert Partner for Simcenter Femap, Simcenter 3D, Simcenter Amesim, Simcenter STAR-CCM+ and SDC verifier. Get in touch and let us make CAE work for you.

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